Support & Getting Started

Quick answers for Rhythmotive on Mac, Apple TV 4K, iPhone, and iPad.

Need direct assistance? Email support@rhythmotive.app with your device model and OS version — we read every message and typically reply within one business day.

1. Instant Test Playback

Every platform ships with two full-length original tracks (Hold Me Higher and Run It Hard) built right in, so you can explore all 147+ visualisers immediately before connecting any external library or streaming account.

2. Visualising System & Streaming Audio on Mac

Open Rhythmotive on your Mac and grant System Audio Capture permission when prompted by macOS.
If macOS asks you to restart the app after enabling permission in System Settings → Privacy & Security → Screen & System Audio Recording (Audio Only), quit and reopen Rhythmotive once.
Using Bluetooth headphones or AirPlay speakers? Open Settings → Audio Latency in Rhythmotive to nudge visual sync forward or back to match wireless output delay.

3. Pairing iPhone / iPad with Apple TV 4K

Ensure your iPhone or iPad and your Apple TV 4K are connected to the same Wi-Fi network.
Open Rhythmotive on Apple TV, then open Rhythmotive on iPhone and select the TV Remote tab to discover your Apple TV automatically over Bonjour.
Tap Room Beat Sync on iPhone if you want Apple TV visuals to lock onto external speakers, vinyl turntables, or live DJ gear in the room.

4. Visual Comfort & Photosensitivity Controls

Rhythmotive enforces a continuous 4×4 tile luminance and red-flash limiter on every scene. To make transitions gentler at any time:

Toggle Dim flashing lights on in Rhythmotive Settings to cap global luminance excursions to a protected one-flash-per-second ceiling.
Enabling your operating system’s Dim Flashing Lights accessibility setting automatically enforces this protected mode across every Rhythmotive scene.

5. Mac Skins & Reporting Community Content

Browse or publish declarative .rmskin faceplates on Mac via Settings → Skins & Skin Studio or on the web at skins.rhythmotive.app.
To revert to the default appearance at any time, select Studio in the Skins picker.
To flag an unsuitable or infringing community skin, click Report on the skin card inside Rhythmotive for Mac or on skins.rhythmotive.app, or email support@rhythmotive.app with the skin name for prompt review and revocation.